Maybe are we waiting for the results of your previous game. If you just ended the game, enter the results and make the other team validate them.

You can enter a small text (255 letters max), notice that html, javascript, php, flash or any other language are not allowed. Insults, porn, illegal things are not allowed.
You can select the 5 heroes you like the most and the 5 ones you are best with. The icon on the ranks page and the picture on the back of your settings is the one of your favorite heroe.
You can also, after every game and before an other game starts precise the heroe you just played. This is a gift to players to permit them count their use of heroes. The only modes where you can precise the heroe you played are Norm, AR and AR+H. If you don't answer or send an empty answer, the answer is blank and doesn't count. The stats of your heroes are added to all the stats of all players so you can see the most played heroes in the welcome page. Notice you only can access that part of your settings by the requested icon.
You can decide to leave one of your teams, but don't forget it will destroy it.
You can, if you missclicked on votes, find the link to change your vote.

Send us a mail.

No.

Cause we may need to identify "physicaly" some players when we are not sure.
It won't happen often.

kk, you can send us mail, but if you wanna talk to us, we'll arange a rendez-vous in Bnet with the mail you sent us, we'll contact you asap.